NURS FPX 4005 Assessment 2 Interview and Interdisciplinary Issue Identification

NURS FPX 4005 Assessment 2

Interview and Interdisciplinary Issue Identification

Student name

Capella University

NURS-FPX4005

Professor Name

Submission Date

Interview and Interdisciplinary Issue Identification

The keys to high-quality and patient-centered care that is safe are interprofessional communication and collaboration. Inability to work as an interdisciplinary team results in delays, increased costs, and poor care outcomes in organizations (Katantha et al., 2025). This report concerns a topic on ineffective medication reconciliation in organizations, which is common in one of the interviews with a nursing supervisor at the Riverside Community Hospital. The purpose of the assessment is to evaluate the problem and propose evidence-based interventions to enhance the interdisciplinary collaboration and the overall performance of the system.

NURS FPX 4005 Assessment 2 demands that learners conduct an interview with a health care provider, come up with an interdisciplinary problem, assess communication problems, and suggest evidence-based collaboration approaches. This guide gives details on all sections of the assessment, illustrates how each should be done with examples, and highlights change management theories applied.

Interview Summary

The nurse I talked to works at a 200-bed community hospital that handles all kinds of stuff—from medical emergencies to delivering babies. They serve urban, suburban, and rural areas with both inpatient and outpatient services. This place caters to a really diverse adult population dealing with lots of different health issues, both acute and chronic. Now, recently, they’ve had some big operational headaches. They’re seeing way more patients coming in and out, along with huge demand for follow-up visits. One of the biggest problems the nurse pointed out was poor discharge coordination among the nursing staff, case managers, and outside providers. It leads to delays when patients are trying to leave and might even cause higher rates of readmission (Cadel et al., 2022). These challenges happen because of constant staffing swings and competing priorities. It just makes everything harder—getting everyone on the same page, and ensuring patients get smooth handoffs throughout their care.

Strategies Employed in the Interview

To make sure that the information will be collected in detail and not to restrict the answer, I used the semi-structured interview (open-ended questions). The questions helped Thompson to present certain information on her experiences with the medication reconciliation issue in Riverside Community Hospital. Utilizing open-ended questioning makes the process particularly useful in health care research because it enables the stakeholders and the researchers to get to know more about the complex issues when the relevant information is needed promptly (Galura et al., 2022). By means of active listening, such as use of paraphrasing responses by the interviewee, follow-ups, etc., I took advantage of the moment to gain a clearer picture and ensure that the patient had experienced a risk to his life, such as, Can you explain a recent experience where a delay in relaying medication information resulted in patient safety risk? I also took detailed field notes of such important things and gave Thompson time to expound or expound her answers, and this added to the validity and enrichment of the information collected.

Issue Identification

The identified issue in the interview with Nurse Thompson at Riverside Community Hospital is that the effective communication between the members of the interdisciplinary team in the process of medication reconciliation was not timely and detailed. The consequences of the communication gaps in the majority of the cases are the medication-related errors, medication delays, high healthcare costs, and the potential decrease of patient safety. Evidence-based interdisciplinary approach is highly apt in resolving this issue because the correct medication management requires collaboration between physicians, nurses, and pharmacy agents. Research has demonstrated that well-organized interprofessional collaboration may be regarded as one of the measures employed to improve medication safety and reduce errors (Katantha et al., 2025). The interdisciplinary model would assist each team member in sharing his/her expertise in times of need and proper and timely reconciliation of medication and patient care in general.

Change Management and Leadership Theories

The Change Theory developed by Lewin serves as a guide to interdisciplinary change in an organized and systematic manner to address the problems regarding medication reconciliation in Riverside Community Hospital. Rousseau and Have. (2022) have observed that the three stages of the Lewin model, unfreezing, changing, and refreezing, can help the teams understand that they should work better to get things done, introduce new communication procedures, and practice them daily as a part of their routine. The unfreezing phase involves the engagement of the personnel in the dialogue about the new drug mistakes and the information sharing to prove the harm and ineffectiveness of the delayed or inaccurate medication reconciliation. The change phase may involve the introduction of interdisciplinary checklists and a handoff process, whereas the refreezing phase is aimed at maintaining the changes by creating policies, continuous education, and specific duties.

Transformational leadership is also particularly applicable to resolve this issue because it is likely to motivate individuals who are team members of a shared agenda of patient safety and effective use of medications. The characteristics of this type of leadership are trust, transparency, and professional development, which are necessary to establish successful interdisciplinary collaboration (Broome, 2024). The transformational leader of Riverside Community Hospital is able to facilitate frequent interdisciplinary huddles, provide feedback concerning the communication processes, and recognize the input of the team. In this modeling of transparency, inclusivity, and accountability, the reduction of resistance to changes, the encouragement to own the new processes, and the long-term positive change to the accuracy of medication reconciliation and the overall performance of the whole team can become a possibility.

Most Credible Source

The model provided by Rousseau and Have. (2022) is also a good one, as it applies the change theory of Lewin to the improvement of interdisciplinary practices in clinical care. Broome. (2024) showed that transformational leadership enhances staff satisfaction, patient safety, and cooperation. These are evidence-based strategies that assist with the means of improving medication reconciliation in the Riverside Community Hospital. Both articles are credible because they are premised on sound procedures and practicality in practice, and can be applicable to the organizational quandaries of medication management.

Collaboration Approaches

The problems of medication reconciliation in Riverside Community Hospital are based on community collaboration. One of the interventions that can be implemented to enhance interdisciplinary communication is daily interdisciplinary huddles. Such brief and focused meetings will bring nurses, physicians, pharmacists, and other interested staff to go over patient medication lists, discuss discrepancies, and identify the risk of risks (Katantha et al., 2025). Huddles enhance teamwork, reduce and eliminate fragmentation, guarantee interdisciplinary consistency, and encourage active problem-solving. They also enhance respect and responsibility amongst them, which is required in team operations. The introduction of routine huddles in the Riverside Community Hospital allows identifying the issue with medications at an earlier age and taking the necessary measures to address them in a timely manner, and improve patient safety.

Another evidence-based framework that may be used to improve interdisciplinary collaboration includes the situation- background- assessment- recommendation (SBAR) communication framework. SBAR has facilitated the process of information sharing to be more standardized in order to present the most significant details in an effective and understandable manner in the context of healthcare roles. It is a framework that has been discovered to contribute to reducing the number of miscommunications and clinical practice errors (Irawati et al., 2025). SBAR helps nurses, pharmacists, and physicians to exchange the required information about the medication with reference to any changes or problems in a systematic manner within the framework of medication reconciliation. Adoption of SBAR would allow Riverside Community Hospital to make the team more responsive and the process of managing patient medication more precise and secure.

Most Credible

The article by Katantha et al. (2025) was useful in informing about the need to improve interdisciplinary work to improve medication reconciliation. Their research found that the amount of errors and patient safety can be reduced by means of team-based and structured approaches. The study provided the quantitative data of the improved workflow process and patient outcomes due to the multidisciplinary approach based on a team of experts. Its theoretical use and the scientific approach make it a valid source of evidence-based strategies in guiding the Riverside Community Hospital.

Conclusion

The interview showed that there are organizational problems as far as the lack of medication reconciliation is concerned in Riverside Community Hospital. The communication and coordination among the members of the healthcare team would need evidence-based interdisciplinary strategies to be improved. The transformational leadership and Change Theory created by Lewin provides a chance to concentrate these improvements in detail and achieve their success. Some of the strategies that may assist in enhancing collaboration, errors, and patient safety are daily interdisciplinary huddles and the SBAR communication tool.