NURS FPX 6224 Assessment 4 Implementation Plan
Student Name
Capella University
NUR-FPX-6224 A4
Professor Name
Submission Date
NURS FPX 6224 Assessment 4 Implementation Plan
Slide 1
I would like to present myself to you,____________. This presentation will describe the plan for implementing and training the upgraded mobile application for the Cleveland Clinic that is patient-centric. The presentation will outline the implementation process, teaching staff how to use it, and the impact of this technology on the enhancement of patient care and increasing the efficiency of the organisation.
Slide 2
Introduction
The technology proposed is one based on a mobile application that is very modern and will enable the application of remote monitoring of the patients and increase the communication between the patients, the consumer, and the health practitioner. The patient’s actual health information in real time isn’t factored in with the Epic electronic health record system that has been implemented at the Cleveland Clinic. With this mobile app, patients will have access to the Epic system while getting access to vital healthcare information—including treatment level, vital signs, symptoms, and adherence statistics. The post information will be safely delivered to the clinicians and will allow the clinicians to quickly review the information in their posts. Also, the application will be multilingual, with a view to increasing their convenience, for various groups of patients. Overall, tech will improve the level of coordination, “human interaction,” and continuous health-condition monitoring of patients.
Slide 3
Technology Overview
The idea behind the Cleveland Clinic’s yet-to-be-announced solution for a more patient-centric mobile app is that it has a solution to the shortcomings in healthcare and its overall coordination. If the processes go on without being reported by the patients, constantly or at all, it is possible that the clinicians can’t define clinical deterioration in a timely manner. Allowing patients to share health data — like vital signs and other symptoms — via one of their mobile devices would provide the healthcare provider with more timely and accurate data. This technology will also help in remote patient monitoring and minimise time lost because of manual documentation. Additionally, the use of patient-generated data in clinical workflow will help with clinical communication between clinics and when care is continued. Overall, its technology would be useful to help engage patients to improve the clinical decision-making process and ultimately patient outcomes.
Slide 4
Purpose of Implementing the Technology
The refined application “Patient-centred” mobile implementation also brings a few advantages to the patients, the health practitioners, and the organization. Once the technology becomes self-management, and the potential for a more positive outlook on chronic conditions when the health is reported to the patient, it is a game-changer.Once self-management, once the potential for better understanding of chronic conditions, if health is reported back to the patient, it is a game-changer. It also helps to support a superior quality of care, as one can communicate with caregivers at a distance. The system can also notify the medical staff in real-time about the patients’ state of affairs, supporting the more rapid clinical decision-making procedure, as well as cutting down paperwork. It helps to be more efficient in workflow and more attentive towards the patients. It can work at the organizational level and reduce hospital readmissions, improve overall clinical outcomes, and be cost-efficient, thus avoiding complications and unnecessary visits to healthcare.
Slide 5
Benefits of the Technology
Patients, professionals, and the organization will benefit from multiple aspects of the use of a more patient-centric mobile application. There is a strong focus on patient-centeredness, both in terms of encouraging patients to take an active role in their own health and care, and by providing frequent reporting of health-related information, enabling patients to manage their chronic illnesses. It also improves accessibility to care as it would allow communication with the providers remotely. The system is designed to be a real-time patient data stream to the healthcare professionals involved in quick clinical decisions and the elimination of manual data entry. This enhances the working process and helps the clinician concentrate more on the treatment given to the patient. On an organisational level, the technology will contribute to lowering the rate of hospital readmission, with an overall improvement of the clinical performance, and reduce costs for the company by averting complications and unnecessary medical services.
Slide 6
Potential Risks of Implementation
The advantages of the improved mobile app are many; however, there are a number of drawbacks that cannot be overlooked during its implementation. One of the principal concerns is Cybersecurity – the information shared with the patient via the mobile platforms needs to withstand information leakage and unauthorized access. It could also be the rationale behind why some healthcare professionals are opposed to the adoption of new technologies—they have no information about it, or they are afraid of an increase in workload. Besides, some patients might be subjected to digital literacy and a good quality internet, and due to this, they might not be able to use the application properly. Then there are other possibilities when it comes to making the mobile app installation work with Epic EHR – in this case, they can be data integration issues. The second ‘trap’ is the number of alerts sent to the clinicians, which are immediately dealt with if too many alerts are generated automatically. So, it is essential to raise awareness of these matters, with the goal of safe and effective use of technologies by the healthcare organizations.
Slide 7
Risk Mitigation Strategies
The Cleveland Clinic will implement multiple risk mitigation measures to help minimize the potential risk that may arise from the use of the enhanced mobile application. To ensure privacy is protected during transmission and storage of the patient data, robust cybersecurity controls and encryption will be used, compliant with HIPAA. The staff’s extensive training will enable the medical professionals to learn about the technology and incorporate it into their regular daily work. It will be implemented with the piloting stage aimed at identifying the technical issues, as well as the difficulties in working with it initially. In addition, a system that provides IT support and system monitoring shall be maintained to keep the system up and running, to detect any potential sensitive threats to its security, and ensure that the integrity of patient data is maintained.
Slide 8
Implementation Plan
The introduction of the improved patient-centric mobile application will be a slow implementation, and the introduction needs to be carried out in a smooth manner into the digital system of the Cleveland Clinic. The phasing in this will be the preparatory stage, which will entail the process of getting the stakeholders engaged, allocation of resources, and decisions on implementation goals. The second phase will involve the development and deployment of this system, with the interoperability criteria where the mobile app will be integrated into the EHR system, Epic. Once it is completed through the various clinical units (on the different units, it will be pilot tested), the overall function of the system and how it would fit into the workflow will be determined. The adjustments that will be made based on the remarks when the pilot was conducted could not be trained without the staff knowing this. Lastly, the software has to be distributed throughout an organization to assist in the treatment of patients and to track patients’ health.
Slide 9
Deployment Tasks and Responsibilities
The extra effort that will be needed to have the mobile application that is patient-centred, enhanced, and implemented well will also involve several stakeholders, with the healthcare organisation playing its part in the successful implementation of the recommended change. The implementation of the mobile application will be integrated into the current electronic health record (EHR) system called Epic, including system training and maintenance, as well as security. The nurse leaders will be involved in the workflow redesign process, provide staff training in transition, and will be there to support the effective use of the technology. The clinical staff will be pilot tested and will be extremely valuable in giving reviews on clinical workflows, usability, and functionality on the application. Also, the administrative leaders who will be responsible for assigning resources required for implementing the project, and most importantly, ensuring that the project is focused on the aims and agenda of the organization, will facilitate the process of its implementation.
Slide 10
Implementation Timeline
For new technology to be adopted in healthcare, it requires a sensible, practical timetable to be successful. The first couple of months will be spent planning work, which involves stakeholders as well as the readiness of the ICT infrastructure required to enable the use of the mobile app. Specific clinical departments will be used in the pilot testing (three and four months) and will test functionality and pinpoint possible workflow impacts of the pilot; follow-up testing for the system functionality and determine if any changes need to be made to ensure that the clinicians can operate the new technology (fifth month, after outcomes analysis). Last but not least, full implementation will come in the 6th month, while the mobile app will be rolled out to the remaining part of the organization, supporting them in treating the patients and remotely monitoring them.
Timeline | Key Activities |
Months 1–2 | The process of planning and preparing infrastructure takes place within 1-2 months. It takes 1-2 months to plan and prepare the infrastructure. |
Months 3–4 | Monthly testing in selected clinical units (assist clarity and improve usability of the scale) (months 3-4) |
Month 5 | The staff’s training and the preparations for workflow for month 5. |
Month 6 | It is anticipated that all parts of the organisation will be up and running at the end of month 6. |
Slide 11
Staff Training Plan
To achieve the success of implementation of the enhanced patient-centered mobile application, staff training will be necessary. The training program will also contain practical seminars where the clinicians will receive hands-on training on the use of the system in simulated clinical scenarios, and the application can be integrated into the Epic EHR. The training modules will further be offered online so that the staff members can have time of their own to study, and should they have a desire to learn the key operations of the systems. The testing exercises will enable staff to understand what to do when a patient-generated data and alert is presented to them in a clinical workflow. Along with this, a cohort of recruited staff members will be trained to be ‘super users’ of the technology in the unit, who will answer staff queries, run training, and offer support as the staff get up and running with the new technology.
Slide 12
Evaluating Technology Effectiveness
Relevance can be taken into account to ensure that the benefits of introducing the new patient-centred mobile app are realised. The results will be evaluated through some of the critical measures, such as the patient engagement rates, that will show the patients’ progression in using the app for health information. Another measure of success for the hospital-based program will be readmission, and it will be used to assess the clinical outcomes and whether remote monitoring can be utilized as a tool to prevent complications and unnecessary hospital visits (Levine et al., 2022). The effectiveness of the documentation will be assessed to see if the system will help decrease the number of employees who will have to manually enter data and save time for healthcare workers. These, along with other metrics, will help the organization measure the mobile application’s ability to enhance patient care and operational measures.
Slide 13
Nurse Leader Role
It’s likely nurse leaders will have a major influence on determining the success of the new mobile health technology. They should ensure that the conversation between them and the other stakeholders (such as administrative leadership, IT, and front-line health care workers is not lost (Levine et al., 2022). The key role nurse leaders play as they work to implement the technology is to facilitate working together among these groups. They also facilitate the transition guidance of staff, listening to their concerns, giving them recommendations, and supporting discussion of the challenge and/or successful effort(s). Later, nurse leaders will also have an opportunity to track how the implementation process is going and be a safety net to ensure that goals are met and that the technology is helping to meet improved patient care outcomes.
Slide 14
Sustainability Plan
Moving the patient-centred application to a longer-term sustainability, which needs to be supported and evaluated continuously. Staff training will be ongoing to guarantee that they will feel relaxed and comfortable in the use of the technology; if changes occur in the workflow, then staff training will be provided. In the system upgrades, reliability of the system and the vulnerabilities of patient information in the cyber space will also be in focus in routine maintenance. In addition, the IT team will provide immediate technical assistance when problems are encountered with the system to resolve the problems and ensure that the application can work normally in the long run.
Slide 15
Conclusion
The updated application that focuses on the patient should be able to significantly improve patient engagement rates, the role of coordination, and the quality of the healthcare services provided in general at the Cleveland Clinic. Beyond helping to give clinicians access to the latest healthcare data to help them make better decisions, mobile health technology can also enable patients to participate in the treatment process, thereby giving them more control. But proper usage of it would demand its proper design, the following schedules, and a huge training of its staff so that it can be integrated into the clinical procedures without any problem. This requires good leadership as well, which is led by nurse leaders who are actively involved in building relationships, working collaboratively, and encouraging staff. With proper use, careful evaluation, and using such technology, efficiency, patient safety, and quality of care can be enhanced.
Related assessments for this class:
NURS FPX 6224 Assessment 1
NURS FPX 6224 Assessment 2
NURS FPX 6224 Assessment 3
NURS FPX 6224 Assessment 5
Slide 16
References
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